While our shades are built for long-term performance, we’ve developed a library of Troubleshooting Videos to help you resolve any minor issues quickly.
From replacing shade components to fine-tuning patio shade limits, these step-by-step guides walk you through the process with ease. Get the technical support you need to keep your interior and exterior shades operating smoothly—no guesswork required.
Interior Videos
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How To Program a Wired Motorized Roller Shade
In this video we will walk you through how to program a wired motorized roller shade. This…
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How To Program a Battery Roller Shade
In this video we will walk you through how to program a Battery roller shade along with…
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How To Replace a Interior Shade Motor
In this video we will walk you through how to replace a motor, idler, or panel-on-tube for…
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How To Fix the Tension on a Cordless Select Roller Shade
In this video we will show you how to retension or adjust the tension on a cordless…
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How To Replace a Fabric Panel
In this video we will walk you through how to replace a fabric panel for a interior…
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How To Replace Cassette Fabric Insert
In this video we will walk you through how to replace the fabric insert on a cassette.…
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How To Change Battery in Shade Remote
In this video we will walk you through how to change the battery in your Somfy transmitter.…
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How To Charge Interior Battery Shades
In this video we will walk you through how to charge our interior battery shades. Transcript In…
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How To Change Shade Limits
In this video we will walk you through how to change the limits on your Insolroll Roller…
Exterior Videos
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How To Program a Wired Motorized Roller Shade
In this video we will walk you through how to program a wired motorized roller shade. This…
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How To Replace a Patio Shade Motor
In this video we will walk you through how to replace a motor, idler, or a panel-on-tube…
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How To Change The Lower Limit on Crank-Operated Patio Shade
In this video we will walk you through how to change the lower limit on a crank-operated…
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How To Replace a Fabric Panel
In this video we will walk you through how to replace a fabric panel for a interior…
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How To Change Crank Gear Orientation
In this video, we’ll walk you through the steps to change the orientation of a manual crank…
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How To Change Battery in Shade Remote
In this video we will walk you through how to change the battery in your Somfy transmitter.…
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How To Change Shade Limits
In this video we will walk you through how to change the limits on your Insolroll Roller…
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Patio Shade Power Troubleshooting
In this video we will walk you through how to troubleshoot power issues with your Patio Shade.…
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Patio Shade Damage Prevention
In this video we will walk you through how to prevent damage to your Oasis Patio Shade.…
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How To Charge Solar-Powered Patio Shades
In this video we will walk you through how to charge your solar-powered patio shade if it…
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How To Reinsert Zipper Fabric
In this video we will walk you through reinserting the Oasis 2900 zipper fabric. Transcript In this…
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How To Retighten Patio Shade Cables
In this video we will walk you through how to tighten the cables on a patio shade.…