In this video we will walk you through how to troubleshoot power issues with your Patio Shade. Transcript In this video, we’ll walk you through the steps to identify power issues with your patio shade. The first thing to check is the remote control. A weak or dead battery can prevent the shade from operating. Try replacing the batteries and see if that restores functionality. Next, take a look at your power source. If your…watch video

In this video we will walk you through how to prevent damage to your Oasis Patio Shade. Transcript In this video, we’ll walk you through the steps to prevent damage to your Oasis Patio Shade. First inspect the shade's path for any obstructions, such as furniture or décor. Even small items can interfere with proper operation. Be sure to clear the area completely. Next, check the shade enclosure for debris or blockages, including bird nests.…watch video

In this video we will walk you through how to charge your solar-powered patio shade if it has not received adequate sunlight. Transcript In this video, we’ll walk you through the steps to charge your solar-powered patio shades. Charging your solar-powered patio shade is only necessary when the solar panel has not received enough sunlight. To get started, remove the bottom front end cap screw using a Phillips head screwdriver. Then, lift the bottom access…watch video

In this video we will walk you through reinserting the Oasis 2900 zipper fabric. Transcript In this video, we’ll walk you through the steps to reinsert the fabric into the side tracks on your Oasis 2900 patio shade. Start by rolling up the shade to it's top limit. Once there, lift the hem bar using your hands and lift above the side tracks. You may need to angle the hem bar to clear the head…watch video

In this video we will walk you through how to tighten the cables on a patio shade. This walkthrough is for our Oasis 2700 and 2800 Patio shades with cable guides. Transcript In this video, we’ll walk you through the steps to tighten the cable on your patio shade. There are two ways to reapply tension to cables on your patio shade. For the first way, use a 1/2” wrench (or a crescent wrench) to…watch video